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7 Proven Tactics to Increase Vendor Compliance

Written by Anna Ormiston | February 26, 2026

Healthcare organizations rely on a vast network of vendors who enter their facilities every day - from clinical and surgical to technical and operational sales and service vendors. Yet in many systems, vendor credentialing ownership is still fragmented across Supply Chain, Perioperative/OR leadership, Security, and individual departments. This decentralization introduces blind spots that impact patient safety, regulatory compliance, and operational reliability.

True vendor compliance doesn’t come from piecemeal processes; it comes from system‑wide governance, integrated technologies, and a culture that understands the “why” behind credentialing. Below are the core pillars that leading healthcare systems are adopting to strengthen enterprise‑level vendor compliance.

 

1. Centralize Vendor Credentialing Governance

When credentialing responsibilities are scattered, policies become inconsistent, enforcement varies by facility, and compliance gaps widen. Moving toward a single, enterprise governance model eliminates these silos.

Key actions for centralization:

  • Establish a system‑wide vendor credentialing policy that clearly defines expectations for both onsite and virtual vendor interactions.
  • Assign a single enterprise owner, often within Supply Chain or a Vendor Management Office, to ensure consistent oversight.
  • Standardize credential requirements across all facilities, reviewing them annually to align with regulatory changes, safety needs, and organizational updates.
  • Create formal escalation pathways at the facility and enterprise level for violations, ensuring repercussions are predictable, consistent, and enforced.

Centralization accelerates decision‑making, improves compliance reporting, and enhances vendor accountability.

 

2. Integrate Credentialing with Physical Access Control

Credentialing on its own isn’t enough—access control must be tied directly to credential status.

By connecting the credentialing platform to badge access and door control systems, hospitals can:

  • Prevent vendors from entering restricted areas without validated credentials
  • Automatically revoke access when credentials expire
  • Reduce security vulnerabilities and unauthorized presence

This integration drastically reduces manual oversight and closes the loop between policy and physical enforcement.

 

3. Establish a Consistent, Automated Vendor Badge Process

A standardized badging workflow ensures clear visibility of who is onsite—and whether they’re compliant.

For example, systems using a Green Security hard badge scan can ensure that only properly credentialed individuals receive a printed sticker badge for the day. This sticker must be visibly worn, enabling clinical, administrative, and security staff to quickly determine whether a vendor has followed proper check‑in procedures.

This approach improves:

  • Vendor traceability
  • Real‑time situational awareness
  • Security responsiveness
  • Compliance at scale

 

4. Make Compliance Easy to Follow

The best compliance programs also prioritize usability—for both hospital staff and vendors.

Best practices include:

  • Highly visible vendor check‑in stations
  • Quick, intuitive badge scanning workflows
  • Automated alerts for upcoming credential expirations
  • Self‑service vendor portals to reduce administrative burden

When vendors understand the process, have the tools to stay compliant, and can move through checkpoints efficiently, adherence naturally increases.

 

5. Monitor & Report Compliance Metrics Across the Enterprise

A modern vendor compliance strategy depends on consistent data visibility.

Monthly reporting should include:

  • % of fully compliant vendor reps
  • Number of expired credential attempts
  • Volume and justification of overrides
  • Repeat violators and escalation outcomes

With standardized metrics, leadership can identify trends, optimize processes, and address risk proactively.

 

6. Build a System‑Wide Education Program

Vendor credentialing only works when everyone understands their role.

Internal staff should know:

  • Why credentialing exists
  • What badges/stickers should look like
  • How to approach a vendor who is not properly checked in
  • When and how to escalate concerns

When the entire organization participates in enforcement, compliance becomes part of the culture—not just a policy.

 

7. Use Appointments to Control Onsite Vendor Activity

Many health systems now require pre‑approved vendor appointments for onsite access. This prevents unnecessary foot traffic and ensures that every vendor visit has a clear business or clinical purpose.

Credentialing verifies identity and qualifications.
Appointments verify need.

Together, they create a complete risk‑aware model for vendor interactions.

Vendor Credentialing Protects Patients Above All Else

At its core, vendor credentialing is a patient‑safety initiative. Without proper controls, hospitals face:

  • Regulatory penalties
  • Legal liability
  • Infection control risks
  • Operational disruption
  • IT and data security threats
  • Financial exposure

A strong vendor compliance strategy is more than an administrative requirement... it’s a safeguard for patients, staff, and the entire healthcare ecosystem.

Conclusion

A modern, enterprise‑wide approach to vendor compliance is no longer optional. It’s essential. By centralizing governance, integrating access control, streamlining badge workflows, educating staff, enforcing appointments, and leveraging data, healthcare systems can dramatically reduce risk while improving operational integrity.

When vendor compliance is consistent, automated, visible, and easy to follow, hospitals gain what matters most: confidence that every person inside the facility belongs there, and more importantly, is qualified to be there.