Case Study: How One Health System Achieved 100x Compliance with RFID-Driven Vendor Management

From 6 Scans a Month to Locked-Door Accountability—Why OR Leaders Call It "The Best Decision We’ve Made" 

As a regional health system in the Gulf Coast prepared to open its state-of-the-art regional healthcare facility, leadership faced a critical challenge: ensuring secure, efficient vendor access across a consolidated campus. With eight entry points reduced to one, their legacy credentialing system—plagued by unresponsive support, clunky processes, and non-compliant vendors—was no longer viable. "We needed a complete overhaul," recalls a leader from the southern health system. "Our old system couldn’t adapt to our new environment, and emails for help went unanswered for months."  

The Breaking Point: "Emails Went into a Black Hole" 

When the health system relied on their former vendor credentialing system, critical gaps put security and efficiency at risk: 

• Unanswered cries for help: "Emails to our account liaison went unanswered, and turnover was constant.”  

• Clunky, non-compliant workflows: Kiosks were relegated to basements, vendors bypassed check-ins, and their old system couldn’t adapt.  

The turning point? A Vizient partnership introduced them to Green Security’s RFID-integrated vendor credentialing solution. The light bulb went off when they saw the badge integration capabilities with their existing door access system. 

From Signing to Go-Live: Implementation for a Frictionless RFID Rollout 

Partnering with Green Security, the health system implemented an RFID-driven solution that not only streamlined vendor management but also transformed compliance culture—delivering measurable results within weeks of going live. Today, their story stands as a blueprint for health systems seeking to align security, accountability, and operational efficiency. 

Despite the complexity of RFID integration, Green Security’s team partnered with Baptist Health Care to deliver a frictionless rollout: 

• Corporate leadership buy-in: Executive sponsorship was used to drive effective changes throughout the entire health system’s access management policies and operations.  

• Trainings that stuck: Fewer scan violations were occurring thanks to hands-on leadership. Baptist Health Care rallied OR nurses, unit coordinators, and vendors, creating a unified front. 

• Day-one wins: "From the start, the system worked. Vendors could no longer slip through. Our doors literally wouldn’t open for them." 

Results: Compliance Soars, OR Teams Celebrate 

The data speaks for itself: 

• From 6 scans/month to up to 600/month (a 100x increase in accountability.) 

• Culture shift: "Our OR leaders said switching to Green Security was the best decision they’ve made. Physicians are thrilled because reps aren’t loitering. They’re here by appointment, supporting cases or managing inventory." 

• Vendor accountability: Initial pushback gave way to compliance. Now, vendors know the health system's policies with certainty: No badge scan means no entry… and no order processing. 

Their favorite outcome? "We finally know who’s in our facilities. Countless manual tasks are now automated. The only thing I do is run reports to monitor compliance outcomes. It’s seamless." 

What’s Next? Auto-Check-Ins and Beyond 

The health system is already planning their next leap: 

• Bi-directional integration: Their team of supply chain leaders and credentialing project managers are exploring auto-check-in when badges are scanned. 

• The health system's leaders share this advice for their peer health systems looking to achieve similar results: "Every system is unique, but if you need to hold reps accountable—and know who’s in your ORs—this is the solution. Green Security gave us the tools to enforce policies top-down."