Plugging the Leaks: Why Healthcare Needs a Revolution in Vendor Credentialing

Patients entrust their lives to hospitals every day. But a hidden danger lurks in the shadows: unauthorized access to patients, pharmaceuticals and other critical supplies, and IT networks of the like. A recent study by the HIPAA Journal found that healthcare experiences at staggering 35% of all data breaches are the result of third-party vendors – more than any other sector. These breaches can range from stolen patient data to even physical attacks.

The Problem: Outdated Processes and Lax Oversight

The traditional approach to vendor credentialing is riddled with weaknesses. Manual processes are time-consuming and prone to errors. Background checks, often a one-time snapshot, miss potential risks that may arise later. Inconsistent standards across departments create security gaps. The lack of real-time visibility into vendor activity makes it difficult to track compliance and identify potential threats.

The Solution: Technology-Driven Security

The good news is that healthcare organizations don't have to settle for this leaky system. New technology-driven platforms offer a comprehensive and programmatic approach to vendor and contractor access. These platforms provide:

• Centralized Data: All vendor information and credentials are stored in a single, secure location.
• Real-Time Tracking: RFID badges provide seamless access control and allow for continuous monitoring of vendor activity.
• Mobile Efficiency: Staff can use mobile apps to check in vendors and conduct security audits on the go.
• Automated Workflows: Eliminate manual tasks and improve accuracy with automated workflows.
• Enhanced Compliance: Ensure adherence to industry regulations and standards.
• Annual Background Checks: Regularly scan for serious crimes and offenses to identify new threats.

Proven Success: A Case Study

A leading healthcare system implemented one such platform and saw dramatic improvements. They experienced:

• Increased efficiency: Reduced administrative burden and streamlined operations.
• Improved security: Enhanced patient safety and facility security, particularly in critical areas.
• Better compliance: Ensured adherence to regulatory requirements.
• Data-Driven Insights: Gained valuable insights into vendor activity and compliance trends.

"Green Security has been a game-changer for our vendor credentialing process. The platform is user-friendly, and the support team is incredibly responsive. We've seen significant improvements in efficiency and compliance since implementing this solution," said the Vendor Credentialing Program Manager who is creating accountability for the organization and implementing novel access control strategies. “We already have Green Security at several of our facilities, and I’m working to make sure we get it adopted enterprise wide.”

Other users suggest that "The RFID badges have made it much easier for our staff to check in vendors and track their access, especially at critical access points, like the operating room.”

Beyond the Case Study: Industry-Wide Adoption

The success of this case study isn't an isolated event. Hospital staff across the country are singing the praises of these new systems. Vendor Credentialing Program Managers are realizing the vital role these platforms play in creating accountability and implementing effective security solutions.

In an age of increasing cyber threats, data breaches, and evolving security needs, healthcare organizations cannot afford a lax approach to vendor credentialing. Investing in technology-driven solutions is not simply a matter of efficiency; it's a critical step towards ensuring patient safety and protecting sensitive data. By embracing a programmatic approach, healthcare providers can create a more secure environment for all and focus on what matters most: delivering exceptional patient care.

Let's plug the leaks and revolutionize vendor credentialing in healthcare!

As seen on Becker's Hospital Review: https://www.beckershospitalreview.com/strategy/plugging-the-leaks-why-healthcare-needs-a-revolution-in-vendor-credentialing.html