Implementation Addresses Access Control Blind Spots

From Reluctance to Results: How a Medical Center Found Peace of Mind with Green Security

When the Director of Materials Management at a medical center in Oregon was tasked with vendor compliance and security, was first approached about switching credentialing systems, his answer was a hard no. “It’s just another implementation to manage,” he said. “Why fix what isn’t broken?”

But what happened next surprised even him.

The Breaking Point: A System That Wasn’t as Secure as It Seemed

For years, the hospital relied on its incumbent credentialing provider—a household name in the market. On paper, everything seemed to work just fine. In reality? Gaps were widening. Vendors slipped in through unmonitored loading docks. The system lacked real-time visibility. And despite a front-entry kiosk, tracking was patchy at best.

“We could track vendors entering through the ER,” the Director of Materials Management admitted, “but the loading docks? A blind spot.”

It wasn’t just a compliance risk—it was a security liability and a gap he was looking to shore up.

The Tipping Point: Market-Validated Input

Green Security didn’t win over the health system with a flashy sales pitch or its marketing outreach. Instead, it came through referrals from trusted peers, vendor feedback, and a reputation for ease-of-use.

“Vendors told us, point-blank: ‘Of all the credentialing companies, Green Security is the easiest to work with,” he recalled.

Even skeptical leadership couldn’t ignore that.

The Switch: Simplicity Where Others Complicate

In early 2025, the hospital made the leap to Green Security after carefully evaluating security concerns and their commitment to community health. Their implementation was headed by Andrew Massey, Green Security’s Implementation Director and a former hospital credentialing administrator. His expertise turned dreaded “implementation headaches” into a seamless transition.

“Andrew knew our pain points before we did,” their Director of Materials Management said. “Their implementation team didn’t just deploy software—they helped us create policies and solved problems.”

To learn more about Green Security's seamless implementation process, contact us today.